Many leaders in today’s small and mid-size companies struggle with technology solutions. Change is so revolutionary that as soon as they learn something new it becomes out of date. In addition, leaders feel like there aren’t enough hours in the day to tackle all the challenges they already have. Having to divide attention between core business functions and IT related concerns limits potential even more.
We help organisations of all sizes, from Not-For-Profits to international franchises manage their technical services, create plans to improve computer systems and to minimise the risk of using technology.
You need a partner that will look ahead to the future for you because you need to be ahead of the curve. Our clients were already prepared for the new work from home style before it was needed.
Because of this we believe we should always have our clients best interests at heart, provide solutions that work, are easy to use and increase productivity. So when you work with us, it becomes about investing in I.T. instead of it becoming another expense line item.
The primary KPI for our team is “are your clients happy?”. When the focus is first and foremost on making our clients happy, everything else naturally follows.
We won’t sell you something if we don’t think it will beneficial to you and your organization. We always act with your best interests at heart, so you think of us more like a staff member than a company.
Over 65 years combined experience on our team from mutliple I.T. industries. From programming to graphic design, from help desk to solutions architecture. This means we truly can provide a complete end-to-end solution.
We hire the best, not in a hurry. We constantly advertise and filter down the thousands of applicants down to the few we would interview then pick the one that is perfect for the job. Our custom hiring process means we get only the best. As a result, those we hire stay with us longer. We have industry leading staff retention periods.
We are experts at thinking outside the box. Where others may have failed, we succeed. We design many custom solutions and integrations for our clients.
Quarterly strategy meetings provide you with the knowledge and roadmap to your business' success and growth. Now you can finally plan for the future.
Don't spend money on what you don't need. Compare or consolidate your existing services and save on your monthly expenditure.
Both remote and onsite support at a fixed rate for all your staff. No longer will you, or another key individual need to spend their valuable time on fixing IT issues.
Migrate your existing systems in to the cloud with Microsoft's Office 365, Azure and other cloud-first solutions.
Enable multiple locations to use the same phone system, with inter-office transfers and the option to integrate it with your sales platform.
Your defence against increasing online threats to your business. With air-gapped backups and a layered security approach, you can rest easy.
You will never have to repeat yourself again. Your assigned technician will have in-depth knowledge of your business and processes.
No need to call or manage multiple vendors yourself. If we don't provide the service ourselves, we take care of the vendor management for you.
Somethings, things are urgent and it doesn't matter what time of day it is. Even outside of office hours, you can get in contact with us over the phone.
Founder
Our wide pool of talent and expertise is here to streamline your business, implement new systems and most importantly, free up your time.
Managing Director
Technical Lead
IT Specialist
IT Specialist
IT Specialist
Our strict hiring process ensures you have only the best technicians working on your business.
We also have industry leading staff retention so you know that your assigned specialist is in it with you for the long haul.
Building a website isn’t always as easy as it sounds. Our team will guide you trough the process of choosing the right set up for you. If you want to sell products online or just want a simple brochure style website, we can deliver it for you.
Web Developer
Triage & Disaptch
Our dispatching process ensures that you speak to the right person every time.
In many cases, when you reach our dispatch desk, your questions can be answered immediately.
We will reach out to you to schedule a time that suits everyone to discuss your business' goals.
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We take a snapshot of your current set up and gather as much information as we can.
We check your systems for potential issues and your processes for potential improvements and generate a report.
We work with you to create a structured plan on how best to implement change. Resolve critical issues first and create a timeline to your business' success.
We implement each project, managing each step of the way so you can increase your productivity now and have a faster return on investment
Ensure your systems keep running smoothly, reassess at regular intervals and apply best practices to make sure your need for support is minimized.
Hear from our existing clients.
When the unthinkable happens, you need a plan. Your disaster response plan should cover theft, flooding, cybercrime and more. If you do not have a plan that outlines who to call and what to do, speak with us today.
If your team is struggling to keep on top of their daily tasks, it may be because they are too busy trying to make the system work, instead of the systems working for them. Manual and double entries can cause countless hours of wasted manpower.
Is your plan simply to "cross that bridge" when you get to it? Planning for the future and planning for growth not only ensures your hard earned money is spent in the right place, but also helps drive your business to success.
Your IT services partner is the expert in their field. They should be bringing new and exciting ideas to you, not just fixing things when they break.
With director liability laws and mandatory data breach notification laws in full effect, "I didn't know" isn't good enough for the Australian government any more. You need to ensure the data you look after for your customers, is safe and secure.
When things need to be changes or fixed, is it a hassle to figure out who is in charge or responsible for the service? Vendor consolidation can not only save you money, but simplify your own processes.
Thanks for your help.
I must say we are really happy with the service we are getting from you and your team. Really good communication from everyone and prompt service. Glad we engaged you and the team. You should be proud of them all.
Hi Lee, Very much appreciate the support Deon has given our agency. He came along side us at a difficult time & just made things work. We are so grateful.
Zak is a champion got all my files back!! Good learning for me I’m backing it up now to Google Drive!!! Also landed a new client so will see how their IT support is going maybe another referral on the way. Have a great long weekend!!
We received a call from a long time client regarding his home internet speeds. With the current connection constantly dropping out and facing disconnection of his ADSL due to the rollout of NBN, he came to us for a solution. Changing from Satellite to Fixed Wireless NBN If he switched to the NBN immediately, he…
Officially, to use the multi-factor authentication with Bendigo Bank you need to install a special Symantec VIP security app on your mobile phone. The official method leaves a lot to be desired because my security token is tied to the Symantec VIP app and can’t be moved to a new device. Personally, when I get…
Earler this week, Levitas Captial was forced to close following a major cyber attack, resulting in their major client withdrawing their funds.
This should stress to all businesses out there that an antivirus and a firewall is not sufficient against cybercrime. Appropriate funds transfer protocols, incident response plans and cybersecurity awareness training should be at the top of every businesses list for this coming 2021.
The best way to deal with attackers is to always take a moment, and to think critically. If you receive an out-of-the-ordinary payment request, or you get word about a strange situation, someone may be attempting to commit wire fraud. Don’t panic and stay aware. Using common sense can stop criminals from getting your money,…
As Cybersecurity Mondays continue, we encourage everyone to protect their assets by verifying any transactions through several methods. For example, if you receive a wire transfer request via email, take a moment to confirm the request through a phone call. Doing so can save you money in an emergency and avert the risk of falling…
One of the sneakiest tactics that an attacker can use to steal your information involves email forwarding rules. Hackers will often set email rules to forward information to themselves, and even label their rules as an admin’s rule to stop people from investigating. You can always either disable these email forwarding rules or monitor for…
One valuable tool that can protect your business inboxes is DMARC. Domain-based Message Authentication, Reporting and Conformance (DMARC) is an email authentication protocol. It will add an additional level of protection that can reject unauthorized emails. Consider implementing DMARC, an easy way to shield your business email from harm. To find out how we at…
You should always be mindful of the amount of admins your have for your email systems. The fewer administrators you have, the more secure your system will be. To see how we at CCP can help secure your emails, get in touch today.
We’re very grateful to everyone who has been using our Cybersecurity Mondays to educate themselves about how to better protect and secure their emails. But it’s just as important to provide these tips and insights to your co-workers to protect your whole organization from a potential breach. Conducting regular phishing training and testing can help…
As Cybersecurity Monday’s continue, we hope our clients will consider taking specific precautions to keep phishing attempts away from your emails. Although most email accounts include standard spam filters, these defences won’t keep hackers away from your inbox entirely. Implementing a strong phishing protection software that works alongside your spam filter will help your business…
Any questions or simply want to know more? We are looking forward to hear from you!
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+61 8 9467 2269
support@ccp.com.au
Unit 18, 8 Tomlinson Road
Welshpool, WA, 6106
Australia
