Is a password enough to be secure?

Once upon a time having good password was called good security, but not anymore. There are too many ways to attack your account to depend on eight characters, no matter how complicated they are.

Just last week we had two customers give away their passwords by opening an official looking email and typing their username and password into a fake login page.

The best way to be safe, even if you give away your password, is to turn on a feature called two factor authentication. It’s called two factor because logging in requires two things, something you know (your password) and something you have (a token).

You may already be using this with your bank if they send you a code via SMS when you login, or if your bank gave you a physical device with a number that changes every time.

Two factor authentication can be turned on for most services now, including Facebook, Google EmailApple ID/iTunes, Amazon, Paypal and most bank accounts as well, but those five services are the most targeted and if you follow those links you’ll be much more secure online.


Toshiba battery recall – Is your laptop affected?

If you have a Toshiba laptop you need to go to this website and check the serial numbers on your battery.


You probably heard about the Samsung Note 7 batteries exploding, well it turns out your laptop might do the same thing 🙁

Fortunately we’ve never recommended Toshiba. As a brand they don’t offer onsite service warranties but we used our maintenance service to check our customers for any Toshiba laptops anyway. Apparently we maintain 70 Toshiba’s and of those 23 are potentially affected.

We’ve notified our customers of this potentially serious problem and we’d also like to warn you. It is really important you check if your battery is faulty as you’re potentially reading this email on an improvised explosive device :\

If this feel this information is helpful please share it on twitter or facebook because it may also help your friends.

MYOB crashes sending emails


We’ve customers experiencing an issue with MYOB and Office 2016 where it crashes when sending emails.

It is a known issue that MYOB are investigating and below is the workaround to fix this issue in the meantime 🙂

  1. Navigate to C:\PlusClassic or C:\PremierClassic
  2. locate the file named MapiEX Disable.txt
  3. rename it to MapiEX DisableOLD.txt
  4. Restart MYOB and try emailing again

If this article helped you, please share it on Facebook because it may also help your friends.

Microsoft is giving NFP’s $5,000 of Azure credit – here’s how to get it

Microsoft plans to donate “$1 billion of cloud computing resources over the next 3 years to serve the public good” (from this official blog post).

The Microsoft philanthropies page says Azure is “coming soon” but there’s a trick you can use to get this NOW!

Scroll to the bottom of that page and click “Get Started”, there’s an article here with instructions and pictures of the rest of the process.

Two Free Flowchart Programs

All my staff can now create flowcharts and I didn’t spend thousands buying the gold standard Visio. We looked for alternatives and found two good ones:

  1. A great bit of free software called yED
  2. A great free cloud app Google Drawings

Both of these will get the job done quicker than if you used word or paint. They’ll create better diagrams and are both free for Windows and Mac’s.

Yes this was created in yED

I like finding ways my staff can be more productive, especially when it doesn’t cost me a lot. This helped me and I’m passing this along as I hope it will help you and please share it on Facebook because it may also help your friends 🙂

How to restore a file in OneDrive for Business

Microsoft OneDrive does not have any backup mechanism in place but there is a “Previous Versions” system which can be used for a similar effect. You can view or restore previous versions of documents, as long as you haven’t turned document versioning off 🙂

The restore option

  1. Open your web browser and click on the OneDrive for Business icon in your Office 365 portal.
  2. Right-click the document for which you want to restore an earlier version, and then click Version History.
  3. In the Version History dialog box, select the arrow next to the version of the document that you want to restore, and then click Restore.
  4. In the confirmation message, click OK. The document version you selected becomes the current version. The previous current version becomes the previous version in the list.

If you don’t have a Version History option, you will need to enable this option with the instructions from Microsoft here. If this article helped you, please share it on LinkedIn because it may also help your friends.

SharePoint’s max storage increased to 25Tb – plenty of cloud file storage if you need it

More businesses are moving their traditional on-premises data to SharePoint cloud storage and a 1Tb storage limit was a problem for larger businesses with several Terabytes of data.

Microsoft has addressed this by increasing the maximum SharePoint storage limit to 25Tb, which should be enough room for all but the largest enterprises. Every business using Office 365 starts with 1Tb of storage, plus 500Mb per subscriber and more storage can be purchased cheaply up to a total of 25Tb.

We’ve helped many customers migrate their on-premises data to the SharePoint cloud service and we see this as a growing trend for small businesses who want to reduce their costs. Please contact us if you’d like to discuss how Office 365 and Sharepoint can help you.


Why you should never forward your email

In our industry there are always several ways to do anything and we have standards about how we setup things that help you to avoid problems.

For example many people want to forward their email to another account and there’s a right way and a wrong way to do this.

If you forward your email, eventually your hosting server will be blocked and people sending you email will get a “bounce” email like in the picture below. This is what I received when someone had forwarded their email the wrong way. I had to call and tell them they weren’t getting all their email, some of it was probably lost forever 🙁

blocked server

The right way is to NOT forward your email and instead, setup the other account to collect your email for you via the POP service like your PC does.

Here are the instructions on how to do that for the most common (and only ones we recommend) free webmail services, Gmail, Yahoo and, but if you’re a business you should be using Office 365 or Google Apps.

Please fill in the contact us form if you’d like to talk more about moving your businesses email to Office 365 or Google Apps, we offer an interruption free, guaranteed no problem service to get you over to these systems as we know the right way to migration your email 🙂

Only 48h left to get your FREE Windows 10 upgrades

FYI you’ve only a limited time left to upgrade for free, after which it’ll cost you almost $200.

To upgrade windows 7: Go to Start > Control Panel > System and Security >Windows Update.

To upgrade Windows 8:  Go to Start > PC Settings > Update and recovery > Windows Update.

You should also check your system restore feature is on first as that’ll create you a backup/undo option before your PC upgrades.

How to split Full Name into First and Last Name in Excel

We’re doing a lot of work with Customer Relationship Management (CRM) and marketing software. Customers often give us data that’s not easily used and we need to use formulas to fix any issues.

A common problem is the full name is in the data in a single excel column. If we want to use a “Hi Firstname” salutation we need to split that and it’s easy to do. You can use the Left function, Right function and Find function to spit a full name to the first name and last name with following steps

1. Enter the formula of =LEFT(A2,FIND(” “,A2,1)-1) in a blank cell, says Cell B2 in this case.

2. Enter the formula of =RIGHT(A2,LEN(A2)-FIND(” “,A2,1)) in another blank cell, Cell C2 in this case.


3. Copy those two formulas down and you will see the full name column is split to the first name and last name columns as shown below.


This quick tip has been a big time saver for us and I hope you find it helpful too. If this article did help you, please share it to your friends 🙂