Phone System Integration

Introducing Voice Pivots With our new phone PBX platform, CCP Voice, we now have a feature called “Pivots”. With this feature, you can pass information between CCP Voice and any other system. As an example, we’ve enabled a pivot on our account which does the following; Gets the number of the person calling Searches for…

The true cost of keeping old computers

Small businesses continue to keep a focus on cost control and cashflow. We too often see business owners seeing only the short term costs and not the long term costs that can often be missed. Nothing is truer of this statement, than considering the purchase of a replacement workstation, laptop or server. If you’ve ever…

Malware found in CCleaner Installer

CCleaner infected with Malware

About the Attack: Pirform released an announcement yesterday (18th September, 2017) informing their users that CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 had been compromised, as an attacker managed to place malicious code inside the official CCleaner releases. Users who had installed either of these versions, estimated to be 2.27 million people, may have had non-personally identifiable…

Domain Renewal Scam

We get calls from customers about domain renewals and we understand why it’s a confusing subject. Since domain renewals usually occur only once every 2 years, it’s something you’re not used to handling. You also need to watch out for dodgy companies sending unsolicited letters and emails saying “renew your domain now”.  Although the letter will…

Networking and Internet Services

Now offering NBN and ADSL services

They say blood is thicker than water, so it’s a good thing my family were in our pilot group for internet services. My mum and sister helped us find all the speed-bumps in our processes and are now happily using our NBN internet services. I would like to announce we are now an Internet Service Provider (ISP)…

Incompetence costs you money

Last week we moved a website to our managed website hosting, after my team were done they flagged the site for a review because they noticed something unusual. Most websites are less than a Gigabyte in size but this one was using more than four Gigabytes of storage. Using more storage means your hosting costs…