Leadership
The senior team responsible for the direction of the business, the technical standards, and the client relationships that have measured their tenure in years.
Team · senior engineers · Australia-based
All Australian. All local. All accountable.
Every engineer on our team lives in Australia. No offshore helpdesks, no call-centre hand-offs, no account managers or sales reps between you and the person doing the work. It's a deliberate choice about how we want to run client relationships, and it costs us in ways we're okay with.
How the team is organised
One team. Structured so you always know who to call.
We don't run a triage-and-dispatch model. Every client is assigned a named team, led by at least one senior technician, with direct contact details that bypass any reception layer. The Technology Success Director owns the strategic conversation; the team lead owns the operational relationship; the engineers do the work. Those three relationships stay stable over the life of the engagement.
Technology Success Directors
The vCIO function. One director assigned per client, owning the strategic conversation: quarterly meetings, the technology roadmap, compliance posture, and the decisions above the helpdesk.
Team leads
Every client account gets a named team lead: a senior technician who knows your environment, chairs your Security & Tech Review, and escalates with authority when the situation needs it.
Engineers and specialists
The people who pick up the phone and fix the thing. All Australian, all onshore, all direct employees. Specialisations across network, identity, Microsoft 365, backup and recovery, application control, SOC analysis, and hands-on field work.
Leadership
The two people running CCP.
Lee started CCP in April 2000 and still runs it. Tim joined in August 2009, worked his way through every seat in the company, and has been managing partner since December 2023. Between them they hold the client relationships, the commercial calls, and the technical standards the rest of the team works to.
Lee Sanders
Director · since April 2000
- Based
- Perth, Western Australia
- Tenure at CCP
- 26 years
- Degree
- BSc Computer Science, Curtin University (1999)
Lee started CCP in April 2000. At the time he was a senior support engineer at ECU, running the project to move the Computer and Information Science department from Windows 98 to Windows XP. Once that transition was automated enough that his day job quietened down, he started picking up contract work on the side. The contract work turned into CCP. The university role ended in 2004. CCP is still here.
Before ECU he spent two and a half years as a network engineer at Perth ISP Commerce Australia, where he helped build the early real estate portals RealtyOnline and MyDesktop, both still used by agents across the country. Before that, during university holidays, he networked his local primary school in Cadoux so the students could get on the internet for the first time.
These days Lee works behind the scenes. He holds the technical direction of the business, makes the calls on senior hires and major vendor relationships, and decides what CCP invests in next. Client-facing work has moved across to Tim. Lee's job is shaping what CCP does next, not what it did yesterday.
Timothy Harrison
Managing partner · since December 2023
- Based
- Perth, Western Australia
- Tenure at CCP
- 16 years
- Qualification
- Diploma, Interactive Multimedia (TAFE NSW). MikroTik Certified Network Associate.
Tim joined CCP in August 2009 as an IT consultant. Level 1 to 3 support, server and network builds, Hyper-V and VMware, Microsoft platforms, scripting in PowerShell and VBScript, Brocade and Cisco networking, web and DNS work. He became Technical Operations Manager in 2014, General Manager in 2020, and Managing Partner in December 2023. If you have dealt with CCP in the last decade, odds are good it went through his desk at some point.
Tim runs all of CCP's client-facing work and leads the Technology Success Program, which is how CCP delivers vCIO: the quarterly strategy conversations with client leadership on technology roadmap, compliance posture, and progress against the security baseline. He also runs hiring, writes the LinkedIn pieces on AI and cybersecurity that land in your feed (his own self-description reads "I sit in a chair and pontificate about AI and Cybersecurity"), and sits in the commercial conversations when a contract needs structuring or a scope needs renegotiating. Most of what clients and prospects hear from CCP comes through him.
Before CCP there was a year at Perth IT support company GroupSupport doing Microsoft, Linux, and VMware work, and a year as lead graphics designer at a Perth print shop before that. On the side he ran Perth Barcraft and the WA arm of Oceanic eSports, which is where the operations side of the brain got its reps. Diploma in Interactive Multimedia from TAFE NSW, MikroTik cert from back when WAN kit genuinely needed one, high school at Governor Stirling.
The rest of the team
The people behind the service.
The engineers and specialists who do the day-to-day work. We publish real people with real context, not stock headshots; new bios arrive as hires settle in.
Deon Marshall
Lead DevOps · since 2011
Deon leads CCP's DevOps work: the pipelines, the monitoring, and the scripts that keep the rest of the team from having to think about the same problem twice. Broad IT depth underneath that: Microsoft, virtualisation, networking, Wi-Fi, cybersecurity. Fourteen years in, a fair chunk of how CCP operates day to day is his handwriting.
Deon's own framing: IT is a never-ending degree, and the work he likes best is the problem nobody has a playbook for yet. Queensland originally, Perth-based now. Ran his own shop, Demar IT, for two years before joining CCP; managed the service side of Leading Edge Computers before that. Diploma of Information Technology from CSIT Mooloolaba.
Zak Brewer
Team lead · 12 years at CCP
Zak leads a team of nine engineers. Before the promotion he was the tech clients asked for by name for long enough that the decision was obvious. He runs standards, escalations, on-call rotation, and the quiet but load-bearing conversations with his engineers about how the work actually gets done.
Zak's own framing: our job satisfaction is tied to our clients' satisfaction. At most shops that reads like a customer-service line. At CCP it's what we hire for. When a job isn't sitting right, Zak is usually the first to notice and say so.
Nathan Wheat
IT technician · since March 2024
Nathan came to CCP from inside a client. He was a web developer at OEM Group, a CCP client, before joining the team in March 2024. The developer background is unusual in MSP land. When a client needs something custom stitched between systems, or a one-off tool built to close a gap no product fills, Nathan is the one who builds it.
Mount Helena based. He still keeps the code sharp alongside the day-to-day tech work. Having seen IT from the business side first, he tends to ask whether a thing is worth doing before he starts doing it.
Daniel Daglish
IT technician · since July 2022
Daniel's title at CCP is IT technician, but the remit is wider than the title reads. Web development, design, and automotive photography have all sat inside his freelance work as Zenith since 2010. At CCP he covers day-to-day tech work and picks up the web and internal tooling threads when a job calls for them.
Before CCP, two years at another Perth MSP (QCS Managed Services) doing the same blend of IT and web administration, and earlier work across social, technical, and web roles at Directors Deal. Certificate IV in Information Technology from South Metropolitan TAFE. Perth based.
Steven Makris
Technician · 7 years at CCP
Steven joined CCP in 2019 on dispatch, the role that routes tickets and keeps the helpdesk moving. He stepped into full technician work in 2022. Seven years in, he knows every client's tenant and every recurring issue, and brings the patience that comes from his previous career as a disability support worker.
Diploma of IT Networking and Certificate IV in Cyber Security Technology from South Metropolitan TAFE. Cisco CCNA from the years when routers and switches paid proper attention to that sort of thing. Perth based.
Ashley Kimber
IT support technician · since May 2025
Ashley joined CCP in May 2025 straight out of the Advanced Diploma of Cyber Security at South Metropolitan TAFE. Three years at Diablo Industrial Services before TAFE, as installation technician and then lead hand. Industrial work is useful grounding. It's hard to panic at a support escalation when you've spent three years on site with proper machinery and tight deadlines.
A year in at CCP, covering helpdesk, ticketing, Office 365 administration, and the incoming end of the security-baseline work the team rolls out at new clients. Formally credentialled in cybersecurity, which means some of what the senior techs picked up on the way is already baked in. Perth based.
Sam Bareng
Technician · joined from another Perth MSP
Sam came across to CCP from Computing Australia Group, where he ran the helpdesk team and spent five years handling hundreds of tickets a day across non-profits, mining, medical, and a broader vertical mix than most MSPs touch. Second-MSP experience shows up fast: he reads a ticket quickly, has seen most of the recurring patterns, and already knows where to look first.
Microsoft 365 depth is the specialism he brought with him. His own framing of the role, unchanged from his last shop: making IT accessible and understandable for the person on the other end of the ticket. Perth based.
Four more, not yet on the page
New hires · profiles pending
Four people joined in the last year. They're on the tools and part of the team already. We like to wait a while before we write someone up; profiles land when the ink has dried.
We retain staff for the same reason we retain clients.
Tenure in Australian IT services isn't the norm. Two-year cycles of engineers moving to the next shop is typical. We run counter to it, deliberately. Longer-tenured engineers know more clients, know more environments, know where the bodies are buried in an old Microsoft tenant, know which vendor contact actually answers emails. That institutional memory is what separates an MSP that feels like a partner from one that feels like a queue.
The way we hold staff is the way we hold clients: by being honest about the work, paying fairly, not over-subscribing the team to clients that don't fit, and not dragging anyone into the sales cycle. It's not mysterious. It's just what stays true when nobody's watching.
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.