Our team is all Australian. All local. All accountable.

Deon leads our DevOps work: the pipelines, the monitoring, and the scripts that stop the team solving the same problem twice. Broad IT depth underneath that: Microsoft, virtualisation, networking, Wi-Fi, cybersecurity. Fifteen years in, a fair chunk of how CCP runs day to day is his handwriting.

His own framing: IT is a never-ending degree, and the work he likes best is the problem nobody has a playbook for yet. Queensland originally, Perth-based now. He ran his own shop, Demar IT, for two years before joining CCP, and managed the service side of Leading Edge Computers before that. Diploma of Information Technology from CSIT Mooloolaba.

Zak leads a team of nine engineers. Clients asked for him by name for long enough that the promotion was obvious. He runs standards, escalations, the on-call rotation, and the quiet, load-bearing conversations with his engineers about how the work actually gets done.

Zak puts it this way: our job satisfaction is tied to our clients' satisfaction. At most shops that reads like a customer-service line. Here it is what we hire for. When a job isn't sitting right, Zak is usually the first to notice and say so.

Steven joined CCP in 2019 on dispatch, the role that routes tickets and keeps the helpdesk moving. He stepped into full technician work in 2022. Seven years in, he knows every client's Microsoft 365 tenant and every recurring issue. The patience comes from his previous career as a disability support worker.

Diploma of IT Networking and Certificate IV in Cyber Security Technology from South Metropolitan TAFE. Cisco CCNA from the years when routers and switches paid proper attention to that sort of thing.

Daniel's title is IT technician, and the remit runs wider than that reads. Web development, design, and automotive photography have all sat inside his freelance work as Zenith since 2010. At CCP he covers day-to-day tech work and picks up the web and internal tooling jobs when one comes along.

Before CCP he spent two years at another Perth managed service provider (MSP), doing the same blend of IT and web administration. Earlier work spanned social, technical, and web roles at Directors Deal. Certificate IV in Information Technology from South Metropolitan TAFE.

Nathan came to CCP from inside a client. He was a web developer at OEM Group, a CCP client, before joining the team in March 2024. A developer background is unusual in MSP land. When a client needs something custom stitched between systems, or a one-off tool to close a gap no product fills, Nathan builds it.

Mount Helena based. He keeps the code sharp alongside the day-to-day tech work. Having seen IT from the business side first, he tends to ask whether a thing is worth doing before he starts doing it.

Sam came across from another Perth MSP, where he ran the helpdesk team. Five years there, hundreds of tickets a day, across non-profits, mining, medical, and a wider vertical mix than most MSPs touch. Second-MSP experience shows up fast: he reads a ticket quickly, has seen the recurring patterns, and knows where to look first.

Microsoft 365 depth is the specialism he brought with him. He describes the job the same way he always has: making IT understandable for whoever is on the other end of the ticket.

Mitchell came to CCP straight out of North Metropolitan TAFE. He holds a Diploma in IT majoring in cyber security and networking, with a Certificate IV in Cyber Security behind it. Before the study there was hospitality and retail to pay the bills, and earlier a stint tutoring kids in tech at Firetech.

He joined in February 2026 as an IT technician, on front-line tickets and the day-to-day support work. Security and networking are the direction he is keenest to push into. Customer-facing work at pace turns out to be decent training for a helpdesk.

Rafid came to CCP from frontline telco support. Internet faults, modem and Wi-Fi setups, and the tangled escalations that needed a senior engineer or the carrier. Time on a support queue that never stops teaches you to triage quickly and explain a fix in plain terms.

At CCP he works the helpdesk, taking first-line tickets and handling Microsoft 365. Cybersecurity and automation are where he is heading next. He is finishing a Bachelor of Information Technology at Curtin alongside the job.

Daffa came up through the hardware side: just over two years at PLE Computers, from the sales floor to system builder to shift manager. He assembled and diagnosed machines to a standard.

He moved from the workshop into service desk work, then joined CCP in April 2026. His work here is front-line: the incoming end of the helpdesk, ticketing, and day-to-day Microsoft 365 support.

Paul joined CCP in April 2026 after four and a half years at a national IT services firm. The last three of those he spent as a network consultant, designing and building networks for large customers. Routing, switching, VLANs and the rest of it. That depth is uncommon on a helpdesk. When a fault turns out to be the network and not the desktop, it gets diagnosed here instead of passed on.

He came to IT through customer service. Seven years on the phones at iiNet, then four years running IT support at Juniper Aged Care. He puts the customer-service half first, on the grounds that the technical half does not land without it. Cisco CCENT, and a Broadworks platform certification from the voice years.