You said · We had a breach or close call
Industry · Construction and engineering
A breach just happened and you need a plan to stop it repeating.
The phone rings at 4am. An invoice has been redirected. Or the site laptops are locked by ransomware. The first hour determines whether the damage is a nuisance or a business-ending event. Construction firms are prime targets because the supply chain is long and the security posture is often fragmented across dozens of subcontractors.
What this usually looks like
What a breach looks like on a construction site.
You are dealing with Procore or Aconex access issues, Jobpac data integrity checks, and the immediate need to restore site operations. Meanwhile, your head contractor like Lendlease or Multiplex is demanding a root cause analysis and an incident report within 72 hours to satisfy their own compliance obligations.
The pressure mounts from the insurance provider who wants forensic evidence, the clients who want to know if their data is safe, and the regulators if personal information was involved. The usual IT support phone tree is not equipped for this level of urgency or complexity.
This is not just about wiping a server. It is about restoring trusted identities, securing the mobile workforce devices, and ensuring the backup data you rely on is actually clean and restorable.
Where we'd start
Where we start when the alarm goes off.
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Step 01
Contain the threat immediately
We isolate the compromised accounts and endpoints to stop lateral movement. We preserve logs for the forensic audit your insurance provider will demand. We verify the integrity of your financial data to stop further invoice fraud. Time is the only currency that matters in the first four hours.
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Step 02
Restore operations safely
We do not just reboot. We verify the backup sets before restoration to ensure they are not also infected. We re-image affected devices and enforce MFA on all access points. We prioritise the systems that keep the site running, such as Jobpac and communication tools, before tackling the wider network.
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Step 03
Close the gaps that allowed it
We analyse the entry vector to prevent recurrence. This usually means tightening email security, enforcing phishing-resistant MFA, and patching the specific vulnerabilities exploited. We update your incident response plan and ensure you meet the Essential Eight ML1 requirements that your next principal contractor will inspect.
Baseline controls, shared decisions
We take security so seriously, it's not optional.
Every plan includes the same core protections, because these are the controls that stop most of what we get called to. Phish-resistant multi-factor authentication. Known vulnerabilities closed within thirty days. Backups we have tested by restoring. Access removed the day someone leaves. A password manager, and a Microsoft 365 tenant that is hardened and kept that way. Those are not negotiable.
Beyond that, the right controls depend on your business, and application control is the clearest example. It is the strongest defence against software that should not run, and it costs real money and time to operate. A financial planning firm earns that cost back. A lawn care business rarely does. Knowing which one you are is our job, not yours.
Where a control does not fit, we agree that with you and write it down. You either source it elsewhere at your own cost, or we record the gap and what we both accepted. Nobody should learn about it during an incident.
We will still say no to a change we think ends in a breach, because we are in that incident with you. If you want every request actioned without anyone asking what it costs you, we are the wrong firm.
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The highest-impact controls are in every plan
A password manager, tested backups, endpoint and identity threat detection, and a hardened Microsoft 365 tenant come with all four plans. They are not priced separately.
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The rest we assess against your business
Above the baseline we assess each control against how you actually work, then tell you which ones earn their cost. Whatever we settle on, we write it down.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan includes
The full list of controls, and which plan includes which, is on the plans page.
Track record
Twenty years in. A hundred-plus clients. Every technician in Australia.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.