You said · Current provider isn't cutting it
Industry · Construction and engineering
Your current IT provider is costing you prime contracts.
You did not lose the Lendlease or Multiplex prequalification because your technical skills are weak. You lost it because your IT provider gave you vague answers when the security questionnaire arrived. Slow ticket resolution means site downtime. Offshore helpdesks do not know your Procore or Jobpac environments. Opaque invoices hide the fact that you are paying for access, not outcomes.
What this usually looks like
What a failing IT provider looks like in construction.
The site team cannot connect to the cloud tools. The head office is blind to the patching status. When the ransomware reporting deadline hits, you have no documented incident response plan. The current provider treats your construction stack as a generic Windows environment. They do not understand the mobile workforce or the connectivity constraints on remote sites.
You are stuck in a cycle of reactive fixes. The provider upsells hardware you do not need while ignoring the Essential Eight controls your principals require. The invoices are confusing. The tickets take days to close. The risk of a cyber incident is rising because the basics are not managed.
This is not a technology problem. It is a vendor problem. You need a provider who understands the construction sector. You need local support that answers the phone. You need a partner who takes responsibility for your security posture and your operational continuity.
Where we'd start
How we replace your current provider.
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Step 01
Audit and remove the old provider
We map your current estate and identify the gaps. We disconnect the old provider from your critical systems. We ensure no data is lost during the transition. We document the current state so you know exactly what you are paying for and what is missing. This step is about clarity and control.
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Step 02
Implement Essential Eight ML1
We deploy MFA on all remote access and administrative accounts. We enforce application control and patching schedules. We configure EDR on all endpoints. We align your posture to the Essential Eight ML1 baseline. This meets the security pack requirements for major principals like CPB and John Holland. We provide the self-attestation evidence.
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Step 03
Secure the construction tech stack
We harden your Procore, Aconex, and Autodesk environments. We secure the mobile workforce with secure access gateways. We ensure WHS record retention meets regulatory standards. We provide local support that understands your site operations. You get a single point of contact who knows your business.
Baseline controls, shared decisions
We take security so seriously, it's not optional.
Every plan includes the same core protections, because these are the controls that stop most of what we get called to. Phish-resistant multi-factor authentication. Known vulnerabilities closed within thirty days. Backups we have tested by restoring. Access removed the day someone leaves. A password manager, and a Microsoft 365 tenant that is hardened and kept that way. Those are not negotiable.
Beyond that, the right controls depend on your business, and application control is the clearest example. It is the strongest defence against software that should not run, and it costs real money and time to operate. A financial planning firm earns that cost back. A lawn care business rarely does. Knowing which one you are is our job, not yours.
Where a control does not fit, we agree that with you and write it down. You either source it elsewhere at your own cost, or we record the gap and what we both accepted. Nobody should learn about it during an incident.
We will still say no to a change we think ends in a breach, because we are in that incident with you. If you want every request actioned without anyone asking what it costs you, we are the wrong firm.
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The highest-impact controls are in every plan
A password manager, tested backups, endpoint and identity threat detection, and a hardened Microsoft 365 tenant come with all four plans. They are not priced separately.
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The rest we assess against your business
Above the baseline we assess each control against how you actually work, then tell you which ones earn their cost. Whatever we settle on, we write it down.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan includes
The full list of controls, and which plan includes which, is on the plans page.
Track record
Twenty years in. A hundred-plus clients. Every technician in Australia.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.