You said · DIY IT is no longer working
Industry · Not-for-profit
Your DIY IT setup has reached its limit.
Many Australian not-for-profits start with a well-meaning volunteer or a part-time admin handling the laptops and passwords. It works until the team grows past twenty people. Then the patchwork of cloud accounts, shared drives, and ad-hoc access becomes a liability. You face pressure from the ACNC, grant funders, and the Privacy Act all at once. The informal approach no longer protects your mission.
What this usually looks like
What the gap looks like in the not-for-profit sector.
You are managing donor data through platforms like DonorPerfect or Salesforce NPSP while relying on personal devices and unmanaged accounts. Volunteer access is often granted via shared logins or email forwards. There is no formal offboarding process, so former staff or volunteers retain access long after they leave.
Grant funders now routinely demand evidence of Cyber Essentials or Essential Eight alignment. The ACNC expects you to protect donor information under the Privacy Act. You are expected to answer these questions without a dedicated security team or a clear audit trail.
The risk is not just technical. It is reputational. A breach of donor data or a ransomware event that halts operations can damage trust and funding eligibility. The cost of fixing this after a failure is far higher than building a proper baseline now.
Where we'd start
Where we start with your environment.
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Step 01
Secure the identity layer
We enforce MFA on all critical systems, including Xero, donor databases, and email. We map out who needs access to what and remove old accounts immediately. This stops the most common entry point for attackers without disrupting your daily work.
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Step 02
Stabilise the endpoint and data
We manage all staff and volunteer devices centrally. This ensures patches are applied and backups are running. We test your backups by restoring files, not just checking a log. This gives you the evidence grant funders require.
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Step 03
Document for compliance and growth
We produce a simple security posture report aligned with Essential Eight basics. This helps you meet ACNC expectations and funder conditions. We also map your current tools to show where gaps exist, so you can budget for fixes in your next financial plan.
Baseline controls, shared decisions
We take security so seriously, it's not optional.
Every plan includes the same core protections, because these are the controls that stop most of what we get called to. Phish-resistant multi-factor authentication. Known vulnerabilities closed within thirty days. Backups we have tested by restoring. Access removed the day someone leaves. A password manager, and a Microsoft 365 tenant that is hardened and kept that way. Those are not negotiable.
Beyond that, the right controls depend on your business, and application control is the clearest example. It is the strongest defence against software that should not run, and it costs real money and time to operate. A financial planning firm earns that cost back. A lawn care business rarely does. Knowing which one you are is our job, not yours.
Where a control does not fit, we agree that with you and write it down. You either source it elsewhere at your own cost, or we record the gap and what we both accepted. Nobody should learn about it during an incident.
We will still say no to a change we think ends in a breach, because we are in that incident with you. If you want every request actioned without anyone asking what it costs you, we are the wrong firm.
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The highest-impact controls are in every plan
A password manager, tested backups, endpoint and identity threat detection, and a hardened Microsoft 365 tenant come with all four plans. They are not priced separately.
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The rest we assess against your business
Above the baseline we assess each control against how you actually work, then tell you which ones earn their cost. Whatever we settle on, we write it down.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan includes
The full list of controls, and which plan includes which, is on the plans page.
Track record
Twenty years in. A hundred-plus clients. Every technician in Australia.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.